Cancellation Policy:

    • If you are registered for a class but can no longer attend, you can nominate another participant to take your place. All requests should be via email to [email protected] at least one week before the class begins. We require that the new attendee's full name (first, middle and last), business address, email address and telephone number be provided.

       
    • If you cannot be present the first day of class but will arrive later, you must notify the Teledyne API Customer Service Department or you will be considered a "NO-SHOW".

       
    • Cancellations received at least 15 days before the start of training are refundable for Teledyne API Training credits minus a service fee of $50. These training credits are valid for 1 year after issue and can be used for future trainings. Cancellations received within 15 day of the start of training are not refundable.

       
    • NO-SHOWS are non-refundable.

    Teledyne API reserves the right to cancel any training class at any time up to 15 days in advance, due to an insufficient number of participants, or for any other reason. Please keep this cancellation policy in mind if you are considering purchasing non-refundable airline tickets. Teledyne API will not be responsible for travel, lodging or any other expenses you may incur for such situations. On the rare occasion that we must cancel a training session:

    • We will post an update to the Teledyne API website as soon as possible to reflect the training class cancellation.
    • Those already registered will be sent an e-mail notification of the cancellation and a full credit or refund will be given for any fees already paid.
    • Those affected will be given priority access to open spots at future training classes.
       
    • Seller's Offer, and any order issued by Buyer to Seller for the goods and/or services specified herein, is strictly limited to Seller's Terms and Conditions of Sale, which can be found at http://www.teledyne-api.com.
       
    • Custom Training Classes and Off-Site Training: Teledyne API can customize a training class for your specific need. Off-site training is also available at your location. Please contact us at 858-657-9800 or [email protected] to arrange your custom training.

       
      We are continually upgrading our training programs to satisfy the requirements of our customers. Please let us know if you have any special training needs and we will do our best to accommodate. Our goal is to provide our customers with a thorough knowledge of Teledyne API instruments.

      If you have questions regarding training or any Teledyne API equipment, please contact a Teledyne API customer service representative at:Phone: +1 858 657 9800

      Fax: +1 858 657 9816

      Email: [email protected]