We are committed to understanding and meeting the needs of our customers and relevant interested parties. We strive to deliver products on time, every time, that meet and exceed the expectations of our customers, while ensuring continuous improvement in the quality of the products delivered.
Continual improvement of our quality management system, as well as maintenance of its effectiveness, is assured by systematically:
- Maintaining and communicating a clear strategic direction for the organization
- Understanding our risks and opportunities and addressing them effectively
- Setting quality objectives and monitoring associated metrics
- Communicating to all employees our quality objectives, as well as each employee’s role in meeting them
- Enhancing customer satisfaction through the effective application of the system
All employees shall adhere to the spirit and intent of our quality policy, as well as the directives of the quality management system.
